Multi-Source Feedback/Team Assessment of Behaviour
Annually, you are required to gather feedback from colleagues regarding your personal attributes, including behavior, teamwork, and communication skills in the workplace.
The first step is to evaluate yourself by responding to a set of questions about your performance. Your responses will be combined with those from your colleagues, allowing you to see if your self-assessment aligns with how others perceive you. This can be valuable for reflection, especially if there are discrepancies between your ratings and those of your peers.
Next, you need to identify colleagues to send the feedback form to. It is important to have a mix of medical and non-medical staff involved. Aim for at least 12 responses, so you should typically send the form to 15-20 colleagues. Ensure that the responses are fairly distributed; for example, target the following breakdown: 2 consultants, 2 registrars, 2 junior doctors (SHOs/FY1s), 2 senior nurses, 2 junior nurses, and 2 others (this category can include anyone else you have worked with, such as receptionists, ward clerks, porters, physiotherapists, occupational therapists, pharmacists, etc.).
As you progress in your career and become more senior, the composition of your feedback respondents should shift accordingly. For instance, as a registrar, you may need to request feedback from 4 consultants and 4 senior nurses, while still ensuring a diverse range of feedback.
Tips to maximise feedback:
Don’t send the forms until you have worked in a role for at least 2 months, your colleagues don’t know you well enough and you may be very nervous when you start (this is normal)
Try to gather your email addresses for colleagues on the same day/week, you usually only have 1 month to collect all the responses from doing your self-assessment so be prepared!
In all areas of life there may be someone that you don’t get on well with - don’t ask them for feedback
Equally if you have recently fallen out with someone even if you normally get on well - don’t ask them for feedback - you want a balanced report
Look at the questions before you complete it if you can - make sure that you are trying to be approachable, answer your bleep in a timely manner, communicate well with the team and help the team when others are struggling - if you aren’t think about areas that you may be able to improve.
There are occasions where a responder provides negative feedback - do not worry/panic if this happens. Be willing to take on board the feedback and think about how you can change this aspect in the future e.g. if a responder states that you aren’t approachable because you never answer your bleep - try to empathize with the person who completed the form (it’s anonymous so you won’t know exactly you said it) but think can I do anything differently. It is useful to discuss all the feedback with your supervising consultant as well to be able to gain an external opinion.
Remember that your colleagues may approach you to complete their feedback forms so please complete them honestly and in a timely manner to aid your colleagues.
